Frequently Asked Questions

Where is CT Logistics located?
Our headquarters is in Cleveland, OH. We're just down the road from Cleveland Hopkins Airport at 12487 Plaza Drive Cleveland, OH 44130.

How long has CT Logistics been in business?
CT Logistics' freight audit and payment unit, The Commercial Traffic Company was founded in 1923.

What size company would benefit your products or services?
Any size company can benefit from our logistical products and services. We offer the TranSaver cooperative buying program for the small to medium sized shipper, AuditPay freight payment services for all sized organizations and FreitRater™ software for large shippers and freight carriers.

What makes CT Logistics’ freight bill processing different then everyone else’s?
CT Logistics utilizes the industry’s most advanced rating and freight bill processing system, FreitRater™. FreitRater™ was written internally by our corporate IT Department specifically for the high-volume, multi-modal environment that Commercial Traffic processes freight bills in. FreitRater™ is also commercially available for large shippers and freight carriers through our affiliated software company, Commercial Transportation Services.

How much money can CT Logistics save us?
On the freight payment side we have historically saved our customers over $6.50 per $1.00 of service fees paid, which amounts to a 550% return on your investment! FreitRater™ software customers typically recognize a quick 2 to 3 month ROI period on their initial software investment.

How much will it cost me per bill to have CT Logistics audit and pay my freight invoices for me?
CT Logistics has a dynamic pricing model that fluctuates depending on the types of services provided, number of annual freight bills, annual freight spend, etc. Our sales staff would be happy to work with you and provide a per bill quote. Click here to request additional information and have a CT Logistics representative contact you.

My company does business internationally; can CT Logistics handle international freight bills?
Yes, CT Logistics has a wealth of experience in international freight bill audit and payment. The software that we utilize to audit and pay your freight bills has the ability to load international rates and can accrue, audit, pay, and allocate freight costs in any published currency in the world.

Will the paper freight bills get sent back to me?
CT Logistics can send the paper freight bills back to your individual shipping locations, store them in one of our warehouses, or image them onto a CD for you.

Another service provider already does my pre-audit and payment; does CT Logistics offer any post-audit services?
Yes, CT Logistics offers a full range of post-audit services for all modes of transportation that are provided on a no-cure, no-cost basis. If we don’t find any errors, you don’t pay us any money. Historically our post-audit services have recovered 2% to 3% of your total transportation expenditures.